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Large Loss - Estimator Iowa City

Large Loss - Estimator

Full Time • Iowa City
 | Job Title: | Large Loss Project Coordinator - Estimator | Division/Department: | Large Loss
| Reports to: | Large Loss Operations Director | New/Replacement: | New
| Pay: | Hourly | Exempt/Non-Exempt: | Non-Exempt
| Date Prepared: |   03/03/2025 | Last Revision Date: | March 2025

Summary
 

Large Loss Project Consultant - Estimator directs all operations of a designated project and provides the primary single point of contact for all materially interested parties. This person is accountable for the project’s execution and completion. This position is the “general manager” of the project and owns the responsibility of the outcomes including production, safety, communication, completion timelines, and maintaining a good Brand appearance.

In this position, you will be making a difference each and every day. We are committed to making every type of property damage “Like it never even happened®!”
 
Key Responsibilities
  • Uses loss details (e.g., type of loss, occupancy type, approximate square footage affected) to begin preparing the mobilization of resources. The PM should start contacting both internal and external resources and ensure they are on standby.
  • Conducts a walk-through focusing on safety, business interruption (BI) needs, customer concerns, and stabilization and emergency service needs.
  • Establishes a safety, stabilization, business interruption, and emergency services plan to review with the PC and then present to the customer, explaining the first 48 to 72 hours of services.
  • Directs the efforts of the Resource Coordinator/Supply Supervisor (SS) in planning site organization and transportation needs.
  • Ensures all work and time is accounted for from the very beginning of the project.
  • Develops the full scope of services for the entire project.
  • Creates and finalizes resource need timelines, the project organizational chart, projected milestones, and defining the detailed project tasks and work orders.
  • Reviews the full scope of services with the Project Coordinator prior to submitting the full scope to the client.
  • Conducts an initial project planning meeting with the assigned Assistant Project Manager (APM), Resource Coordinator/Supply Supervisor (SS), Project Clercial Administrator (PCA), and Health and Safety Officer (HSO) to review the scope of services and what resource types and quantities are expected to be needed.
  • Conducts daily management meeting with the assigned Assistant Project Manager (APM), Resource Coordinator/Supply Supervisor (SS), Project Clerical Administrator (PCA), and Health and Safety Officer (HSO). 
  • Ensures the operations of the project are being completed, documented, and communicated properly to all parties. This includes the client, the project team, and all stakeholders on the project.
  • Addresses customer needs daily as the job progresses. These customer needs, as well as the actual progression of the project, will drive the priorities of the Project Manager.
  • Defines all daily work orders for everyone on site based on the progress achieved, customer communications, and task completed.
  • For small commercial projects, the Project Manager communicates the project plan/objectives for the day to Restoration Supervisors (RS).
  • Evaluates the progress of the project daily. This includes walking the site frequently and communicating findings to the APM to correct issues or address observations. 
  • They conduct daily review (end-of-day meeting) with the APM, SS, PCA, and HSO regarding project management, project
     accounting, health and safety, and resource coordination. Troubleshoots issues as necessary.
  • Directs all efforts of demobilization, finalization of documentation, and compilation of all documentation necessary for final invoice.
 
Position Requirements
  • Valid driver’s license
  • The person in this role will be travelling frequent and often to different projects sites. All candidates MUST be okay with travel as this person may be travelling days to weeks at a time. 
  • Demonstrated ability to manage and work with other people.
  • Ability to communicate with others, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
  • Advanced problem-solving skills including proper handling of complex scheduling issues, demanding customer requests, and critical conflict resolution.
  • Excellent presentation skills which may include detailed presentation/update of project progress and issues to upper management, as well as communication as work activities to assigned supervisors.
  • Exceptional organizational skills to ensure proper workforce utilization, documentation completion, and overall time management.
 
Skills/Physical Demands/Competencies
  • Ability to sit/stand/walk for prolonged periods of time with approximately sixty percent (60%) of the time evaluating the progress of the site by conducting site walk throughs.
  • Shift hours may vary depending on the size and scope of the project but will typically consist of eight (8) to ten (10) hour shifts.
  • Ability to travel locally and out of state when necessary. 

 Each SERVPRO® Franchise is Independently Owned and Operated. 
 
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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